Frequently Asked Questions

When you're booking a delivery on our website or app, you'll see a field labelled “Enter Promo Code” at checkout. Just type in your code, and your discount will be applied automatically before you pay.

Most of our promotions are limited to one offer per delivery, unless stated otherwise. If you have multiple valid codes, you can choose the one that gives you the best deal.

You can view your active coupons, rewards, and past promotions by logging into your account and going to the “Promotions” or “Rewards” section in your dashboard. We’ll also send updates via email or in-app notifications!

Yes! You can book a delivery for the same day or choose a specific date and time that works best for you or your customer.

Once your order is confirmed, you'll receive a tracking link. You can monitor your delivery status live from pickup to drop-off.

Absolutely. We provide B2B delivery solutions including bulk order handling, dedicated rider options, and cash-on-delivery support.

We offer same-day delivery within city limits and next-day service for regional areas. Choose your preferred time slot at checkout — we’ll handle the rest.

Yes! We provide international forwarding services. Just let us know your destination — we’ll help you ship it safely and affordably.

From documents to small packages and business goods — we handle most non-restricted items. If you’re unsure, just reach out and we’ll guide you.